Plumas Rural Services


711 East Main Street
Quincy, CA 95971


Dana Nowling,
Training Coordinator
(530) 283-2735 Ext. *839

Plumas Rural Services offers a variety of training and development opportunities for Plumas County residents. We are proud to offer regular training programs related to parenting, domestic violence professional development for childcare providers and the Chrysalis development program for women, to name a few.

Since 2015, we have continued to expand our training and development programs to include business consultancy and board development, professional development workshops, computer training and new programs for men’s development. Our aim is to provide quality training and development support to individuals and businesses in Plumas County, with a vision to develop and keep local talent, and increase the effectiveness of our local organizations. Please browse our calendar for training and events and contact us if you have any questions or would like to register for one or more of these amazing learning opportunities.
  • Anger Management
  • Customer Service & De-escalation Skills
  • ASIST Workshops

How to Manage Anger & Conflict

Classes will be held in Quincy and Portola. Some of the topics to be covered will include; Understanding triggers and reactions to day-to-day events, conflict resolution skills, and ways to reduce stress. For more information, please read our flyer. Questions? Please contact Angela Hauner at (530)537-3028 or by email at

If you would like to be contacted when new classes are scheduled, please complete the form here.


Fall Class:
September 25–October 30
Tuesdays 5:30-7:30pm
Plumas Rural Services
711 E. Main St, Quincy


Fall Class:
August 9- September 13
Tuesdays 5:30-7:30pm
EPHC, Education Center
500 1st Ave, Portola (Hospital)

If you are already registered and wish to make a weekly payment of $55 using a credit card,

This brand new training has been designed specifically to meet the needs of agencies and services who work with clients and customers going through difficult transitions, or who may be experiencing traumatic events. This course is unique in the way that it combines the foundational skills of providing excellent customer service with understanding the way that trauma may have impacted customers and how to practically de-escalate situations that may arise when working with those in crisis. The course has been designed and will be facilitated by Plumas Rural Services Community Training Manager, Dana Nowling and Julie Hatzell, Trauma Specialist and Certified Crisis Intervention Facilitator. This full day of training will equip you and your employees with the skills to provide an excellent customer experience and the tools to confidently respond to customers you may find challenging.

Classes will be held at Plumas Rural Services located at 711 East Main Street, Quincy.

9:00am to 4:30pm

The registration fee is $95 per person

Date: July 26-27
Time: 8:30am - 4:30pm
Location: Plumas County Fairgrounds
Mineral Building
204 Fairground Rd
This two day workshop is $200 per person.
The cost is $90 per person for Feather River College employees or students and employees of Plumas County Behavioral Health Services.

Learning goals and objectives

Over the course of their two-day workshop, ASIST participants learn to:

  • Understand the ways that personal and societal attitudes affect views on suicide and interventions
  • Provide guidance and suicide first aid to a person at risk in ways that meet their individual safety needs
  • Identify the key elements of an effective suicide safety plan and the actions required to implement it
  • Appreciate the value of improving and integrating suicide prevention resources in the community at large
  • Recognize other important aspects of suicide prevention including life-promotion and self-care

Workshop features:

  • Presentations and guidance from two LivingWorks registered trainers
  • A scientifically proven intervention model
  • Powerful audiovisual learning aids
  • Group discussions
  • Skills practice and development
  • A balance of challenge and safety